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4About SDS Research
SDS Research is located in Salt Lake City, Utah, with a call center in Paul, Idaho. SDS employs a staff of 20 teleservice agents, and does not outsource any aspect of the research process. This business model affords SDS the ability to maintain complete control of each survey project, and respond immediately and specifically to client requests.
Founded in 1990, SDS has conducted nearly half a million individual telephone, mail, electronic, and in-person interviews with customers, potential customers, and employees of more than 700 organizations in a wide range of industries.
All SDS Research projects are conducted in-house by SDS-employed agents, guaranteeing only the highest standards in survey administration, focus group recruitment and facilitation, and customer contact. SDS does absolutely no outsourcing, allowing for responsive service and total control over each project.
Learn MoreOur Services
SDS provides a wide range of custom-designed research and people-development services, including customer, employee, and market research surveys, employee and supervisory training programs, and more.
Every SDS Research project is available as a one-time, stand alone baseline which provides a snapshot of respondent attitudes and gives a general idea of customer and employee opinion.
Learn MoreOur Approach
SDS Research is in the business of providing solutions based on sound, in-depth, primary research. The theoretical foundations of SDS' service offerings are the following:
By integrating these concepts into a workable, cost-effective system, SDS provides an important contribution to the strategy, planning, and day-to-day operations of clients in a broad range of industries.
Learn MoreWhy SDS
The following are features of SDS products and services:
Determining What You Need
The SDS Alert Program
SDS Benchmark Data