var num_of_testimonials = 15;
currentTestimonial = Math.floor (num_of_testimonials * Math.random());

var ar = new Array();
ar[0] = "\"As a general manager, I worry about being insulated from customers.  It's the unhappy customer who doesn't call us that's worrisome.  You can bet that customer is sharing his or her frustration with friends and neighbors.  So, the surveys allow us to uncover problems we're not going to hear about otherwise.  It's important to not be complacent.\"<br>- Roy Kaser, Crawfordsville Electric Light & Power";
ar[1] = "\"The survey gave our employees an opportunity to advance concern to managers without fear of reprisals - intentional or unintentional.  The opportunity it gave employees was excellent and the quality of your (SDS) service was very good.  The survey is well worth the cost.\"<br>- Lee Dillard, The Evans Companies";
ar[2] = "\"After a few years of conducting (telephone) surveys, we recognized that there were questions we had that couldn't be addressed in that way.  SDS Focus Groups provided us the means of digging deeper into the issues that were giving our customers some concern.  Whenever we have such questions in the future, we will use SDS.  They are true professionals.\"";
ar[3] = "\"I investigated many options and reviewed several other market research firms before selecting SDS.  The firm's willingness to customize our survey, together with the budget-friendly costs, made them the overwhelming choice to conduct this important survey.\"<br>-	Harry Phillips, Richmond Power & Light";
ar[4] = "\"We liked that SDS understood our goal.  We wanted findings we could use to improve our relationship with our customers.  We did not want to work with a firm that was so focused on the collection of scientific data that it lost sight of the customer interaction process.  We wanted data that identified areas we could improve.  And we received precisely what we asked for.\"-	Darroll Clark, Franklin County PUD";
ar[5] = "\"I'm delighted with the results of the survey.  We received no complaints after 400 telephone interviews.  If SDS talked to a customer with a concern, information on that contact was sent to our office immediately, if the customer so desired.  We were able to make a follow-up phone call to that customer within 24 hours.\"<br>-	Ken Spradlin, Clarksville Department of Electricity";
ar[6] = "\"We are extremely pleased with the job done by SDS and anticipate using them again in the future to update the results of this project.\"<br>-	Chris Rettig, IMPA";
ar[7] = "\"It is not every day that I can wholeheartedly recommend a company.  It is a real pleasure to be able to do so in this case.  If you are considering a survey of your customers, I believe SDS can deliver the best product and the best value obtainable.\"<br>-	Ken Spradlin, Clarksville Department of Electricity";
ar[8] = "\"All in all, we found SDS to be thorough, timely, and responsive to our needs.  AMEA has no reservations in recommending SDS for any local market research project - large or small.\"<br>-	Tom Bartels, Member Services and Marketing Director";
ar[9] = "\"SDS performed exemplary work in all facets.  Their proposal was easy to understand and the quote was very competitive.  The project started on schedule and was wrapped up right on cue.  We couldn't ask for more; you stayed on schedule and on budget.  We recommend SDS to anyone and would be glad to share our experience with anyone.  Thanks again for the outstanding work!\"<br>-  John Freitag, AIEC";
ar[10] = "\"It may not be statistically correct, but I have to give SDS Excellent marks across the board.  There was not one area that was less than excellent, and I appreciate the work that you and your team put into our first satisfaction survey.  It was a pleasure working with you.\"<br>-  Gina Beckendorf, City of Frederiksburg, TX";
ar[11] = "\"In conducting our yearly customer survey, SDS Research has demonstrated a high level of professionalism and responsiveness in supporting the objectives of our company.  Survey work has been implemented with virtually no negative feedback from participating customers.   I recommend you give serious consideration to using them for the valuable services they provide.\"<br>-  Curtis Child, RC Willey Home Furnishings";
ar[12] = "\"SDS presented our results in a clear understandable manner.  UAMPS expresses its satisfaction with the work provided and has found the surveys to be an excellent tool to position it for the future through customer awareness.  I whole-heartedly recommend using SDS.\"<br>-  Doug Hunter, UAMPS";
ar[13] = "\"Overall, IID Energy has had a good working relationship with SDS Research team. They are accommodating, customer friendly and flexible. IID Energy staff has reacted positively to this relationship. And the Customer Alert element of the surveys has provided us with additional information we found incredibly valuable. With this system, the customer surveyed has an opportunity to have a problem immediately reported to the utility and resolved in a timely fashion.\"<br>-  Bob Fugett, IID Energy";
ar[14] = "\"I can't say enough good things about the staff of SDS Research.  They are experts at customer research.  They bend over backwards to analyze survey results and to make specific recommendations.  They are very knowledgeable about customer research.\"<br>-  Barry Echols, Marietta Power & Water";

document.write(ar[currentTestimonial]);