The following are features of SDS products and services:

Determining What You Need
The SDS Alert Program
Real-Time Service Observing
SDS Benchmark Data

• SDS expertise, built on more than 15 years of experience in nearly every state, with more than 700 organizations
• Only the highest research standards, including project design, methodology, and data collection
• A focus on actionable results that identify leverage points. SDS reports and summaries are designed to be user-friendly and effective - not overwhelm you with "nice-to-know" data.
• The SDS Alert Program allows you immediate access to information on specific customer concerns and issues, providing the opportunity to resolve problems with customers quickly
• Full range of research services, including surveys, focus groups, and in-depth interviews
• Broad range of administration methods, including telephone, mail, email, Internet, and in-person interviewing
• Customized training programs to put research to work effectively
• In-house business model that allows SDS to offer the highest quality projects that fit any organization's budget
• Rapid turnaround time, with total project timelines as short as three weeks
• SDS industry benchmark data that allows comparison between your organization and others in your industry
• SDS is THE public power expert, with vast experience in public power research through our affiliation with Hometown Connections, the subsidiary of APPA
• Extremely competitive rates